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From outside Australia:

24/7 global emergency assistance

Please call us directly via the following numbers.

Country	Phone
New Zealand	0800 444 691
Hong Kong	800 966 321
Japan	00531 780 221
South Korea	00798 4434 1279
Thailand	001800 442 212
UK	0800 056 0572
USA/Canada	1 877 465 0085
Other countries	+44 207 649 9404

From within Australia:

Customer Care

1800 098 231

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Today's Exchange Rates*

Currency		Rate
AUD	Australian Dollar	1.0000
USD	United States Dollar	0.6503
GBP	Great British Pound	0.4989
SGD	Singapore Dollar	0.8760
EUR	Euro	0.5776
NZD	New Zealand Dollar	1.0087
HKD	Hong Kong Dollar	5.0401
JPY	Japanese Yen	69.7403
CAD	Canadian Dollar	0.8391
THB	Thai Baht	19.0325

** For the Multi-currency Cash Passport Australia $25 Bonus Campaign 2016 Terms & Conditions click here.

MasterCard® and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

Multi-currency Cash PassportTM Prepaid MasterCard Currency Card.

MasterCard Prepaid Management Services Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL 240 984).

You should consider the Product Disclosure Statement for the relevant Cash Passport available at tid.cashpassport.com.au before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you.

Please refer to the important information page to view the Financial Services Guide, Website Terms and Conditions, Privacy Policy and the Product Disclosure Statement.

* The prevailing exchange rate is locked in for the initial load value only. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate. The exchange rates set out in this website apply to reload transactions that are booked on this website only and that are settled within four hours. We will provide you with settlement instructions at the time you book a reload transaction. Different exchange rates will apply to initial card load and reload transactions in our partner locations or to reload transactions that are conducted directly via Bank Transfer or BPAY (i.e. without booking an online transaction). For more information on how we set exchange rates please see the Product Disclosure Statement.

^ Some ATM operators may charge an additional withdrawal fee.

** Transaction limits for contactless transactions may change from time to time. For transactions above the limit, additional authorisation is required. Different transaction limits apply in different countries.